Launch Your Career as SUPPORT ANALYST – TAM at
General Mills India's Cyber Security Team in Mumbai
Looking for an exciting career opportunity in the
field of cyber security? General Mills India is hiring a Support Analyst - TAM
to join their dynamic Cyber Security Team in Powai, Mumbai. As a part of this
team, you will play a critical role in managing technical cybersecurity risks
and vulnerabilities, designing and managing cybersecurity infrastructure, and
ensuring timely response to cyber-attacks. Join a Fortune 500 company and be a
part of their digital transformation journey. Apply now and work with heart!
POWAI, MUMBAI, INDIA
Location: Powai, Mumbai, India
Career Area: Digital &
Technology
Req Id: 20529
India Foods Business is a
full-service manufacturing and marketing unit comprising over 500 employees
spread across over multiple locations across India. Our strong suite of
products includes the Pillsbury, Betty Crocker, Haagen-Dazs and Nature Valley
brands in both direct-to-consumer and B2B channels across Retail, Food Service
and Bakeries & Exports. We combine the capabilities of a global enterprise
with the entrepreneurial spirit and cultural awareness you would expect of a
smaller local company.
Shift Timings - Regular
About General Mills
We make food the world loves: 100 brands. In 100 countries. Across six continents.
With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and
Häagen-Dazs, we’ve been
serving up food the world loves for 155 years (and counting). Each of our
brands has a unique story to tell.
How we make our food is as
important as the food we make. Our values are baked into our legacy and
continue to accelerate us into the future as an innovative force for good.
General Mills was founded in 1866 when Cadwallader Washburn boldly bought the
largest flour mill west of the Mississippi. That pioneering spirit lives on
today through our leadership team who upholds a vision of relentless innovation
while being a force for good. The awards and recognition we’ve received
showcase our commitment to be a force for good:
• World’s Most Admired Companies, Fortune 2022
• America’s Most Responsible Companies, Newsweek 2022
• 100 Best Corporate Citizens, 3BL 2021
• Best Places to Work for LGBTQ Equality, Human Rights Campaign 2022
• 100 Best Companies, Seramount 2021
• Diversity Best Practices Leading Inclusion Index, Seramount 2021
• Best Companies for Dads, Seramount 2021
• Best Companies for Multicultural Women, Seramount 2021
• Top 10 Companies for Executive Women, Seramount 2021
• Military Friendly Employer Bronze, VIQTORY 2021
• Best Place to Work, Canada, Greater Toronto, 2021
• Top 50 – India’s Best Workplaces for Women, 2021
• Top Workplaces in Brazil, 2021
• Asia’s Best Workplaces, 2021
Hungry for What’s Next
We exist to make food the world loves, and it shows. Our passion for people,
doing good and creating delicious food has energized us for over 150 years.
Breaking away from the pack is how we win, so we need your unique perspectives:
your quirks, ‘crazy’ ideas, rigor and insatiable curiosity to make it happen.
We want people who constantly experiment, embracing the new and bold, who keep
pushing to turn ideas into reality, no matter how big or small. We’ve learned
becoming the undisputed leader in food means continuously reshaping,
reimagining and rebuilding— that only happens when you surround yourself with
those who are hungry for what’s next.
For more details check out www.generalmills.com
General Mills India Centre
General Mills India Center (GIC) operates out of Mumbai and supports the global
operations of General Mills. The center was established in 2005 and has grown
in strength. Today, we are a vibrant and diverse team of over 1500 employees
that come together to champion business services for the various global
entities of General Mills in the areas of Business Operations, Analytics
Consulting, Logistics, Finance, IT Development & Technology Consulting,
Consumer & Market Intelligence, Sales Capabilities, Research &
Development.
Digital and Technology team
Digital and Technology is the largest team in GIC, which focuses on
understanding the latest and innovative trends in technology and leading the
adoption of cutting-edge technologies at General Mills. The team closely
collaborates with global business teams to understand business models and
assess where technology can leverage to bring efficiency and disruption. Be it
AI/ML, Data Science, IoT, NLP, Cloud, Infrastructure, RPA and Automation,
Digital Transformation, Cyber Security, Blockchain or Enterprise Architecture,
GIC Digital and Technology has something for every technology enthusiast who
wants to work here. Our MillsWorks initiative is where we bring agile@scale
delivery model to life. Here, business and technology teams work cohesively in
pods as ONE team, driven by a singular mission and focused on delivering value
for the Company. Our employees, who work on large technology projects of
strategic importance, are the Digital Transformation change agents.
Our service partnerships and employee engagement are centred on advancing
equity and strengthening communities. We believe in an inclusive culture and
trust in the power of people who have a passion for learning and growing with
technology. We believe in “Work with Heart”. Work with Heart is focused on results,
not facetime. If you are passionate about the latest in technology and want to
make an impact on the digital transformation journey of a Fortune 500 company,
we're waiting for you.
Cyber Security Team
Cyber Security is a critical part of Digital and Technology function. We
leverage the NIST Cybersecurity Framework, key cybersecurity partners, and
external benchmarking to guide the development of our program. Cybersecurity
risk is managed as part of enterprise risk at GMI. We assess technical cybersecurity
risks and vulnerabilities and provide recommendations to mitigate them. We
design and manage cybersecurity infrastructure, identities, and controls and we
monitor for any threats and ensure timely and comprehensive response to
cyber-attacks. We also measure and report compliance to cybersecurity policies
and standards.
Job Overview
Role: Support Analyst - TAM
Location: Mumbai
The Technology Asset Management Analyst is a position that will support
critical stakeholders and processes that work together to deliver an effective
Technology Asset Management (TAM) program. In this role, you will work closely
with key Asset Owners and Managers to populate and maintain the information
stored in the TAM CMDB (Configuration Management Data Base). You will also
leverage your ServiceNow development experience to create notifications and
automation to reduce manual work. TAM information is critical to the Cyber
Security Department as we prioritize efforts to mitigate Cyber Security risk.
Also, you will become familiar with the functionality of the ServiceNow ITAM
application to provide data entry support, CMDB maintenance and
coaching/training opportunities to key business partners.
Role Responsibilities
The following list of duties will be performed by the TAM Analyst:
• Add and modify data elements stored in the Asset and discovery data tables
supporting an effective Cyber Security risk mitigation program
• Data governance
• Coach / Trainer of ServiceNow functionality
• Data entry and analytics to support asset owner
• Perform Audit control support
• Manage and improve Dashboard / KPI and metrics
• Maintain Documentation, processes & control standards
• Asset Life cycle management
Must - have technical skills and experience
• Bachelors in IT, Computer Science or similar
• Fundamentals of ServiceNow – Now Platform
• 0-2 years of ServiceNow ITAM experience (HAM certification preferred)
• Fundamentals of MS Excel, Word & Teams
• Effective interaction with internal technical teams (data, analyst, QA etc.)
to provide them exact inputs for maintaining CMDB and dashboard metrics
• Ability to research and find technical solutions via technical community
collaboration.
• Provide innovative ideas/solutions leveraging Continuous Improvement tools
• Embrace a client service mindset and build strong relationships through
collaboration with business stakeholders
• Communicate effectively (orally and in writing), and interact with peers,
Project Managers, Asset Owners & cross functional stakeholders.
Good to have skills
• Good understanding of hardware & software asset management
• Good understanding of ServiceNow ITSM
• Asset life cycle awareness
• Knowledge Sharing: Gain in-depth knowledge of ServiceNow ITAM Program and
share learning’s with the team on a continual basis
• Participate in training opportunities: self-initiated refresher trainings to
keep up to data of application key features & industry best practices
Skill proficiency expectations
|
Expert level |
Intermediate Level |
Basic Level |
|
· Technical
Education |
· MS
Office |
|
Additional Information
Development candidate will receive in the role
Influence Skills, ServiceNow ITAM Experience, ServiceNow Development
Experience, General Mills Asset Inventory Exposure, Asset Life Cycle
Management, Data Governance & Analytics, SME/Trainer experience &
General Mills Digital & Technology (D&T) familiarity.
COMPANY OVERVIEW
We exist to make food the world
loves. But we do more than that. Our company is a place that prioritizes being
a force for good, a place to expand learning, explore new perspectives and
reimagine new possibilities, every day. We look for people who want to bring
their best — bold thinkers with big hearts who challenge one other and grow
together. Because becoming the undisputed leader in food means
surrounding ourselves with people who are hungry for what’s next.
Click
Here to Apply for General Mills
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